# Contact Us Source: https://www.opensourceeurope.org/docs/about/contact-us/ ## Choose the right contact | You need help with | What to do | | -------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------- | | A submitted expense | Use its comments on Open Collective for routine questions. Send sensitive information privately to OSE. | | Hosting, a funding arrangement or another OSE question | Email . | | Suspected misuse of funds or an issue involving administrators | Contact OSE directly in private. You do not need to go through those administrators. | | A safeguarding concern | Use the [safeguarding contacts and procedure](https://www.opensourceeurope.org/docs/about/safeguarding-policy/). | | A technical problem with Open Collective | Use [platform support](https://opencollective.com/help). | OSE aims to answer general questions within seven business days. This is a target, not a guaranteed response time. It does not replace the specific guidance for applications, payments or safeguarding. ### Learning & Reading 🔍 Use the search at the top of the page to find detailed information about specific topics 💬 Join our [Discord](https://discord.gg/TmbRzFBqBa) to talk with the whole Open Collective community, and join the #opensource channel 🌱 Read the latest [Updates from OSE](https://opencollective.com/europe/updates) on our page and on the [Open Collective Blog](https://blog.opencollective.com) Follow us on [Twitter](https://twitter.com/OC_Europe), [Instagram](https://www.instagram.com/oc_europe/), [YouTube](https://www.youtube.com/c/OpenCollective), [Facebook](https://www.facebook.com/OpenCollect) and [LinkedIn](https://www.linkedin.com/company/open-collective-europe/). ### Talking to a Person > **Note:** Our small team helps you Monday to Friday, across several time zones. We aim to answer general questions within seven business days. This is a target, not a guaranteed response time. 💌 Email any OSE-specific questions to 🎟 Request platform support [here](https://opencollective.com/help) 💬 Join our [Discord](https://discord.gg/TmbRzFBqBa) to talk with the whole Open Collective community, and join the #opensource channel ### Reporting an Issue 👩‍💻 Use [Open Collective](https://github.com/opencollective) on GitHub to file an issue or see what we are working on > **Tip:** We are transparent. View our [budget](https://opencollective.com/europe) and read our [blog](https://blog.opencollective.com/). ## Expense follow-up and sensitive concerns Use comments on the expense for routine questions about a submitted expense. The comments are not public. The expense submitter, the Collective's administrators and the fiscal host's administrators can see them. Email directly for sensitive information that the Collective's administrators should not see. For suspected misuse of funds or a problem involving Collective administrators, contact the OSE team directly in private at . You do not need to go through the administrators concerned. ## Internal conflicts Collectives manage their own internal conflicts. OSE intervenes when the situation affects funds or hosting conditions. It does not promise mediation.